Recall 16V-369: 2008–2014 Startrans Azure Hybrid, 2008–2014 Startrans Candidate and 8 more
Supreme Corporation recall for equipment adaptive/mobility, reported to NHTSA on May 26, 2016, covering about 759 vehicles.
The problem
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The fix
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Supreme Corporation |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 16V369000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Startrans Azure Hybrid | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Candidate | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Mfsab | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans President | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans President S2 | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Senator | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Senator HD | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Senator II | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Sentinel | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Startrans Trolley | 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-369?
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
How is recall 16V-369 fixed?
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.