Recall 16V-248: 2012 Ford Expedition, 2011–2012 Ford F-150 and 2 more

Ford Motor Company recall for power train, reported to NHTSA on Apr 27, 2016, covering about 153,581 vehicles.

NHTSA number
16V-248
Report date
Apr 27, 2016
Vehicles affected
153,581
Owners notified
Sep 16, 2016

The problem

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

The risk

An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

The fix

Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentPower Train › Automatic Transmission
Recall started bythe manufacturer
NHTSA campaign number16V248000

Vehicles in this recall

VehicleModel years
Ford Expedition2012All years
Ford F-1502011, 2012All years
Ford Mustang2012All years
Lincoln Navigator2012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-248?

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

How is recall 16V-248 fixed?

Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.