Recall 16V-245: 2014–2015 Ford Explorer

Ford Motor Company recall for suspension, reported to NHTSA on Apr 26, 2016, covering about 75,364 vehicles.

NHTSA number
16V-245
Report date
Apr 26, 2016
Vehicles affected
75,364
Owners notified
Nov 18, 2016

The problem

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

The risk

A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

The fix

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerFord Motor Company
ComponentSuspension › Rear
Recall started bythe manufacturer
NHTSA campaign number16V245000

Vehicles in this recall

VehicleModel years
Ford Explorer2014, 2015All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-245?

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

How is recall 16V-245 fixed?

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.