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Recall 16V-223: 2013 New Flyer C40LFR, 2014–2016 New Flyer XD35 and 11 more

New Flyer Industries Ltd. recall for electrical system, reported to NHTSA on Apr 19, 2016, covering about 1,897 vehicles.

NHTSA number
16V-223
Report date
Apr 19, 2016
Vehicles affected
1,897
Owners notified
May 4, 2016

The problem

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

The risk

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

The fix

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerNew Flyer Industries Ltd.
ComponentElectrical System › Software
Recall started bythe manufacturer
NHTSA campaign number16V223000

Vehicles in this recall

VehicleModel years
New Flyer C40LFR2013All years
New Flyer XD352014, 2015, 2016All years
New Flyer XD402015, 2016All years
New Flyer XD602014, 2015, 2016All years
New Flyer XDE352014All years
New Flyer XDE402014, 2015, 2016All years
New Flyer XDE602015, 2016All years
New Flyer XE402013, 2014, 2015All years
New Flyer XN352013All years
New Flyer XN402013, 2014, 2015, 2016All years
New Flyer XN602013, 2014, 2015, 2016All years
New Flyer XT402014, 2015All years
New Flyer XT602014, 2015All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-223?

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

How is recall 16V-223 fixed?

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.