Recall 16V-012: 2014–2016 Eldorado Arrivo, 2010–2015 Eldorado Axess and 2 more
Eldorado National- California, Inc. recall for seats, reported to NHTSA on Jan 14, 2016, covering about 897 vehicles.
The problem
Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
The risk
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
The fix
Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Eldorado National- California, Inc. |
|---|---|
| Component | Seats |
| Recall started by | the manufacturer |
| NHTSA campaign number | 16V012000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Eldorado Arrivo | 2014, 2015, 2016 | All years |
| Eldorado Axess | 2010, 2011, 2012, 2013, 2014, 2015 | All years |
| Eldorado Ezrm | 2010, 2011, 2012, 2013, 2014, 2015 | All years |
| Eldorado XHF | 2010, 2011, 2012, 2013, 2014, 2015 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 16V-012?
Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
How is recall 16V-012 fixed?
Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.