Recall 15V-711: 2008–2009 Mercedes Benz C300, 2008–2009 Mercedes Benz C350 and 2 more
Mercedes-Benz USA, LLC. recall for air bags, reported to NHTSA on Oct 27, 2015, covering about 127,504 vehicles.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
The risk
The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
The fix
MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Air Bags › Frontal › Sensor/Control Module-Inactive |
| Recall started by | the manufacturer |
| NHTSA campaign number | 15V711000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes Benz C300 | 2008, 2009 | All years |
| Mercedes Benz C350 | 2008, 2009 | All years |
| Mercedes Benz C63 | 2008, 2009 | All years |
| Mercedes-Benz GLK350 | 2010 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-711?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
How is recall 15V-711 fixed?
MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.