Recall 15V-603: 2014 Spartan Metrostar
Spartan Motors USA recall for equipment, reported to NHTSA on Sep 28, 2015, covering about 14 vehicles.
The problem
Spartan Motors USA (Spartan) is recalling certain model year 2014 MetroStar emergency vehicles manufactured January 5, 2015, to March 9, 2015, and equipped with a fire pump and a Hale Products K-Gearbox. The K-Gearbox transmission in the affected vehicles may unexpectedly shift to neutral while traveling to or from a fire.
The risk
If the vehicle unexpectedly shifts to neutral on the way to attend a fire, the delay may hinder fire fighting efforts. Additionally, the loss of drive may increase the risk of a crash.
The fix
Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repairs will be performed free of charge. The recall began on November 3, 2015. Owners may contact Spartan customer service at 1-800-867-6478. Spartan's number for this recall is 15021.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Spartan Motors USA |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 15V603000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-603?
Spartan Motors USA (Spartan) is recalling certain model year 2014 MetroStar emergency vehicles manufactured January 5, 2015, to March 9, 2015, and equipped with a fire pump and a Hale Products K-Gearbox. The K-Gearbox transmission in the affected vehicles may unexpectedly shift to neutral while traveling to or from a fire.
How is recall 15V-603 fixed?
Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repairs will be performed free of charge. The recall began on November 3, 2015. Owners may contact Spartan customer service at 1-800-867-6478. Spartan's number for this recall is 15021.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.