Recall 15V-264: 2012–2015 Eldorado Amerivan 10
Eldorado National- Kansas recall for suspension, reported to NHTSA on May 5, 2015, covering about 201 vehicles.
The problem
ElDorado National-Kansas (ElDorado) is recalling certain model year 2012-2015 Amerivan 10 vehicles manufactured November 2, 2012, to April 8, 2015. In the affected vehicles, the upper rear shock absorber mounting bracket and the upper end of the shock absorber may separate from the chassis, possibly causing damage to the heater hose or the fuel filler hose.
The risk
If the loose rear shock absorber damages the fuel filler hose, fuel may leak and increase the risk of a fire.
The fix
ElDorado will notify owners, and dealers will replace the mounting bracket with a revised bracket that will be welded to the vehicle chassis. A suspension strap will also be added. These repairs will be made free of charge. The recall began on June 22, 2015. Owners may contact ElDorado National-Kansas customer service at 1-785-827-1033.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Eldorado National- Kansas |
|---|---|
| Component | Suspension › Rear › Shock Absorber |
| Recall started by | the manufacturer |
| NHTSA campaign number | 15V264000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-264?
ElDorado National-Kansas (ElDorado) is recalling certain model year 2012-2015 Amerivan 10 vehicles manufactured November 2, 2012, to April 8, 2015. In the affected vehicles, the upper rear shock absorber mounting bracket and the upper end of the shock absorber may separate from the chassis, possibly causing damage to the heater hose or the fuel filler hose.
How is recall 15V-264 fixed?
ElDorado will notify owners, and dealers will replace the mounting bracket with a revised bracket that will be welded to the vehicle chassis. A suspension strap will also be added. These repairs will be made free of charge. The recall began on June 22, 2015. Owners may contact ElDorado National-Kansas customer service at 1-785-827-1033.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.