Recall 15V-143: 2012–2014 Toyota RAV4 EV

Toyota Motor Engineering & Manufacturing recall for hybrid propulsion system, reported to NHTSA on Mar 13, 2015, covering about 2,497 vehicles.

NHTSA number
15V-143
Report date
Mar 13, 2015
Vehicles affected
2,497
Owners notified
Sep 10, 2015

The problem

Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.

The risk

A loss of drive power may increase the risk of a crash.

The fix

Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerToyota Motor Engineering & Manufacturing
ComponentHybrid Propulsion System
Recall started bythe manufacturer
NHTSA campaign number15V143000

Vehicles in this recall

VehicleModel years
Toyota RAV4 EV2012, 2013, 2014All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 15V-143?

Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.

How is recall 15V-143 fixed?

Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.