Recall 15V-019: 2012 Audi A6, 2012–2013 Audi A7 and 4 more
Volkswagen Group of America, Inc. recall for fuel system, gasoline, reported to NHTSA on Jan 20, 2015, covering about 26,008 vehicles.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
The risk
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
The fix
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Fuel System, Gasoline › Fuel Injection System › Fuel Rail |
| Recall started by | the manufacturer |
| NHTSA campaign number | 15V019000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Audi A6 | 2012 | All years |
| Audi A7 | 2012, 2013 | All years |
| Audi Q7 | 2011, 2012 | All years |
| Audi S4 | 2011, 2012 | All years |
| Audi S5 | 2011, 2012 | All years |
| Volkswagen Touareg Hybrid | 2012 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-019?
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
How is recall 15V-019 fixed?
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.