Recall 14V-727: 2012–2015 Hino XFC

The problem

Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2012-2015 Hino XFC vehicles manufactured August 27, 2011, to November 7, 2014. In the affected vehicles, the output shaft of the Hybrid Vehicle (HV) motor may break.

The risk

If the output shaft breaks during vehicle operation, the vehicle may stop moving under its own power, increasing the risk of a vehicle crash.

The fix

Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6, 2015. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is A9930.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 14V-727?

Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2012-2015 Hino XFC vehicles manufactured August 27, 2011, to November 7, 2014. In the affected vehicles, the output shaft of the Hybrid Vehicle (HV) motor may break.

How is recall 14V-727 fixed?

Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6, 2015. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is A9930.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.