Recall 14V-598: 2015 Mercedes-Benz C300, 2015 Mercedes-Benz C400
Mercedes-Benz USA, LLC. recall for steering, reported to NHTSA on Sep 26, 2014, covering about 10,509 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
The risk
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
The fix
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC. |
|---|---|
| Component | Steering |
| Recall started by | the manufacturer |
| NHTSA campaign number | 14V598000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 14V-598?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
How is recall 14V-598 fixed?
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.