Recall 14V-392: 2015 Chrysler 200, 2014 Jeep Cherokee and 1 more

Chrysler Group LLC recall for suspension, reported to NHTSA on Jul 2, 2014, covering about 20,347 vehicles.

NHTSA number
14V-392
Report date
Jul 2, 2014
Vehicles affected
20,347
Owners notified
Sep 15, 2014

The problem

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

The risk

Damage to the tire or reduced braking increases the risk of a vehicle crash.

The fix

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerChrysler Group LLC
ComponentSuspension › Rear › Shock Absorber
Recall started bythe manufacturer
NHTSA campaign number14V392000

Vehicles in this recall

VehicleModel years
Chrysler 2002015All years
Jeep Cherokee2014All years
Ram 15002014All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 14V-392?

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

How is recall 14V-392 fixed?

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.