Recall 14V-374: 2014–2015 Chevrolet Silverado, 2015 Chevrolet Suburban and 3 more
General Motors LLC recall for power train, reported to NHTSA on Jun 27, 2014, covering about 392,459 vehicles.
The problem
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
The risk
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | General Motors LLC |
|---|---|
| Component | Power Train › Transfer Case (4-Wheel Drive) |
| Recall started by | the manufacturer |
| NHTSA campaign number | 14V374000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet Silverado | 2014, 2015 | All years |
| Chevrolet Suburban | 2015 | All years |
| Chevrolet Tahoe | 2015 | All years |
| GMC Sierra | 2014, 2015 | All years |
| GMC Yukon | 2015 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 14V-374?
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
How is recall 14V-374 fixed?
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.