Recall 14V-370: 2014 MCI D4000, 2014 MCI D4000ISTV and 4 more

Motor Coach Industries recall for exterior lighting, reported to NHTSA on Jun 9, 2014, covering about 686 vehicles.

NHTSA number
14V-370
Report date
Jun 9, 2014
Vehicles affected
686
Owners notified
Jul 10, 2014

The problem

Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.

The risk

If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.

The fix

MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMotor Coach Industries
ComponentExterior Lighting › Headlights
Recall started bythe manufacturer
NHTSA campaign number14V370000

Vehicles in this recall

VehicleModel years
MCI D40002014All years
MCI D4000ISTV2014All years
MCI D40052014All years
MCI D45002014All years
MCI D45052014All years
MCI J45002014All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 14V-370?

Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.

How is recall 14V-370 fixed?

MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.