Recall 14V-241: 2013 Turtle Top Odyssey, 2013 Turtle Top Vanterra
Turtle Top recall for equipment adaptive/mobility, reported to NHTSA on May 8, 2014, covering about 18 vehicles.
The problem
Turtle Top is recalling certain model year 2013 Odyssey and Van Terra transit buses manufactured April 11, 2013, through December 5, 2013, and equipped with certain Ricon S series and K series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
The risk
If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed nonconductive cover, a short circuit may occur that could result in a fire.
The fix
Turtle Top will notify owners, and Ricon will send the owner a supplemental cover kit and instructions, free of charge. The recall began in June 2014. Owners may contact Turtle Top customer service at 1-800-296-2105 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com. Note: This campaign is a continuation of 13V-263.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Turtle Top |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 14V241000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 14V-241?
Turtle Top is recalling certain model year 2013 Odyssey and Van Terra transit buses manufactured April 11, 2013, through December 5, 2013, and equipped with certain Ricon S series and K series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
How is recall 14V-241 fixed?
Turtle Top will notify owners, and Ricon will send the owner a supplemental cover kit and instructions, free of charge. The recall began in June 2014. Owners may contact Turtle Top customer service at 1-800-296-2105 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com. Note: This campaign is a continuation of 13V-263.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.