Recall 14V-003: 2013 Evergreen Ascend, 2013 Evergreen Ever-Lite and 2 more

EverGreen Recreational Vehicles, LLC recall for latches/locks/linkages, reported to NHTSA on Jan 17, 2014, covering about 399 vehicles.

NHTSA number
14V-003
Report date
Jan 17, 2014
Vehicles affected
399
Owners notified
Mar 3, 2014

The problem

EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Ever-Lite, Ever-Lite Select, i-Go, and Ascend travel trailers manufactured February 17, 2012, through October 30, 2012 and equipped with Fastec-brand door locks. In the affected trailers, it may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

The fix

EverGreen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on March 3, 2014. Owners may contact EverGreen at 1-574-825-4298 or Fastec at 1-800-837-2505.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerEverGreen Recreational Vehicles, LLC
ComponentLatches/Locks/Linkages
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number14V003000

Vehicles in this recall

VehicleModel years
Evergreen Ascend2013All years
Evergreen Ever-Lite2013All years
Evergreen Ever-Lite Select2013All years
Evergreen I-Go2013All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 14V-003?

EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Ever-Lite, Ever-Lite Select, i-Go, and Ascend travel trailers manufactured February 17, 2012, through October 30, 2012 and equipped with Fastec-brand door locks. In the affected trailers, it may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

How is recall 14V-003 fixed?

EverGreen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on March 3, 2014. Owners may contact EverGreen at 1-574-825-4298 or Fastec at 1-800-837-2505.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.