Recall 13V-635: 2013 Zero DS, 2012 Zero DSP and 6 more
Zero Motorcycles Inc. recall for electrical system, reported to NHTSA on Dec 18, 2013, covering about 667 vehicles.
The problem
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
The risk
A sudden loss of power to the motor may increase the risk of a crash.
The fix
Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Zero Motorcycles Inc. |
|---|---|
| Component | Electrical System › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 13V635000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Zero DS | 2013 | All years |
| Zero DSP | 2012 | All years |
| Zero FX | 2013 | All years |
| Zero S | 2013 | All years |
| Zero XU | 2013 | All years |
| Zero Zero DS | 2012 | All years |
| Zero Zero S | 2012 | All years |
| Zero Zero XU | 2012 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 13V-635?
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
How is recall 13V-635 fixed?
Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.