Recall 13V-585: 2006–2014 Entegra Towable Trailer, 2006–2014 Jayco Towable Trailer and 1 more
Jayco, Inc. recall for latches/locks/linkages, reported to NHTSA on Nov 22, 2013, covering about 226,560 vehicles.
The problem
Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
The fix
Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Jayco, Inc. |
|---|---|
| Component | Latches/Locks/Linkages |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 13V585000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Entegra Towable Trailer | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Jayco Towable Trailer | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
| Starcraft Towable Trailer | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 13V-585?
Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
How is recall 13V-585 fixed?
Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.