Recall 13V-476: 2003–2008 Orion V, 2002–2010 Orion VII

Daimler Buses North America recall for electrical system, reported to NHTSA on Sep 27, 2013, covering about 3,009 vehicles.

NHTSA number
13V-476
Report date
Sep 27, 2013
Vehicles affected
3,009
Owners notified
Nov 29, 2013

The problem

Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

The fix

DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerDaimler Buses North America
ComponentElectrical System
Recall started bythe manufacturer
NHTSA campaign number13V476000

Vehicles in this recall

VehicleModel years
Orion V2003, 2004, 2005, 2006, 2007, 2008All years
Orion VII2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 13V-476?

Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

How is recall 13V-476 fixed?

DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.