Recall 13V-388: 2013–2014 Excel RV
Peterson Industries, Inc. recall for equipment, reported to NHTSA on Aug 28, 2013, covering about 28 vehicles.
The problem
Peterson Industries Inc. (Peterson) is recalling certain model year 2013-2014 Excel travel trailers manufactured February 2013 through June 2013. Due to a design change in the dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.
The risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Peterson Industries Inc. will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on August 21, 2013. Owners may contact Peterson at 1-800-368-3759 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Peterson Industries, Inc. |
|---|---|
| Component | Equipment |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 13V388000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 13V-388?
Peterson Industries Inc. (Peterson) is recalling certain model year 2013-2014 Excel travel trailers manufactured February 2013 through June 2013. Due to a design change in the dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.
How is recall 13V-388 fixed?
Peterson Industries Inc. will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on August 21, 2013. Owners may contact Peterson at 1-800-368-3759 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.