Recall 13V-309: 2010–2013 Glaval Primetime, 2010–2013 Glaval Sport and 7 more
Glaval Bus Division recall for equipment, reported to NHTSA on Jul 15, 2013, covering about 3,705 vehicles.
The problem
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
The risk
The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
The fix
Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Glaval Bus Division |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 13V309000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Glaval Primetime | 2010, 2011, 2012, 2013 | All years |
| Glaval Sport | 2010, 2011, 2012, 2013 | All years |
| Glaval Synergy | 2010 | All years |
| Glaval Titan II | 2010, 2011, 2012, 2013 | All years |
| Glaval Universal | 2010, 2011, 2012, 2013 | All years |
| Glaval Bus Apollo | 2010, 2011, 2012, 2013 | All years |
| Glaval Bus Concorde II | 2010, 2011, 2012, 2013 | All years |
| Glaval Bus Entourage | 2010, 2011, 2012, 2013 | All years |
| Glaval Bus Legacy | 2011, 2012, 2013 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 13V-309?
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
How is recall 13V-309 fixed?
Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.