Recall 13V-295: 2013 Evergreen Bay Hill

The problem

EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Bay Hill fifth wheel travel trailers manufactured March 13, 2013, through April 25, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

The risk

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

The fix

EverGreen will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall began on July 25, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 13V-295?

EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Bay Hill fifth wheel travel trailers manufactured March 13, 2013, through April 25, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

How is recall 13V-295 fixed?

EverGreen will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall began on July 25, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.