Recall 13V-155: 2013–2014 Keystone Alpine, 2013–2014 Keystone Avalanche and 16 more
Keystone RV Company recall for equipment, reported to NHTSA on Apr 23, 2013, covering about 6,561 vehicles.
The problem
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
The risk
If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
The fix
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Keystone RV Company |
|---|---|
| Component | Equipment |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 13V155000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Keystone Alpine | 2013, 2014 | All years |
| Keystone Avalanche | 2013, 2014 | All years |
| Keystone Bullet | 2013, 2014 | All years |
| Keystone Cougar | 2013, 2014 | All years |
| Keystone Cougar High Country | 2013, 2014 | All years |
| Keystone Energy | 2013 | All years |
| Keystone Hideout | 2013, 2014 | All years |
| Keystone Laredo | 2013, 2014 | All years |
| Keystone Montana | 2013, 2014 | All years |
| Keystone Montana High Country | 2013, 2014 | All years |
| Keystone Montana Mountaineer | 2013, 2014 | All years |
| Keystone Outback | 2013, 2014 | All years |
| Keystone Passport | 2013, 2014 | All years |
| Keystone Raptor | 2013, 2014 | All years |
| Keystone Residence | 2014 | All years |
| Keystone Springdale | 2013, 2014 | All years |
| Keystone Summerland | 2013, 2014 | All years |
| Keystone Sydney | 2013, 2014 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 13V-155?
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
How is recall 13V-155 fixed?
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.