Recall 12V-535: 2010–2011 Fleetwood Encounter, 2011–2013 Fleetwood Storm and 1 more
FLEETWOOD RV, INC. recall for structure, reported to NHTSA on Nov 6, 2012, covering about 842 vehicles.
The problem
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk
The step may collapse during use potentially causing personal injury.
The fix
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Notes
Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | FLEETWOOD RV, INC. |
|---|---|
| Component | Structure |
| Recall started by | the manufacturer |
| NHTSA campaign number | 12V535000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Fleetwood Encounter | 2010, 2011 | All years |
| Fleetwood Storm | 2011, 2012, 2013 | All years |
| Fleetwood Terra | 2012 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 12V-535?
Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
How is recall 12V-535 fixed?
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.