Recall 12V-491: 2009 Pontiac Vibe, 2008–2009 Scion XB and 11 more
Toyota Motor Engineering & Manufacturing recall for visibility, reported to NHTSA on Oct 10, 2012, covering about 2,519,424 vehicles.
The problem
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
The risk
If the switch overheats, it may melt, possibly resulting in a fire.
The fix
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Toyota Motor Engineering & Manufacturing |
|---|---|
| Component | Visibility › Power Window Devices and Controls |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 12V491000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Pontiac Vibe | 2009 | All years |
| Scion XB | 2008, 2009 | All years |
| Scion XD | 2008, 2009 | All years |
| Toyota Camry | 2007, 2008, 2009 | All years |
| Toyota Camry Hybrid | 2007, 2008, 2009 | All years |
| Toyota Corolla | 2009 | All years |
| Toyota Corolla Matrix | 2009 | All years |
| Toyota Highlander | 2008 | All years |
| Toyota Highlander Hybrid | 2008 | All years |
| Toyota RAV4 | 2007, 2008, 2009 | All years |
| Toyota Sequoia | 2008, 2009 | All years |
| Toyota Tundra | 2007, 2008 | All years |
| Toyota Yaris | 2007, 2008 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 12V-491?
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
How is recall 12V-491 fixed?
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.