Recall 12V-441: 2012 Utilimaster Reach

The problem

Utilimaster is recalling certain model year 2012 Reach vehicles manufactured from December 6, 2011, through August 14, 2012. The adhesive used to attach the floor mat to the floor in front of the driver's seat may deteriorate allowing the floor mat to separate from the floor. An unsecured floor mat could interfere with the throttle pedal.

The risk

Floor mat interference with the throttle pedal could prevent the throttle pedal from retracting to its normal position, increasing stopping distances and the risk of a crash.

The fix

The exisiting floor mat will be removed and a new floor mat will be installed with new adhesive and mechanical fasteners. The safety recall began on November 1, 2012. Owners may contact Utilimaster at 1-800-582-3454.

Notes

Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-441?

Utilimaster is recalling certain model year 2012 Reach vehicles manufactured from December 6, 2011, through August 14, 2012. The adhesive used to attach the floor mat to the floor in front of the driver's seat may deteriorate allowing the floor mat to separate from the floor. An unsecured floor mat could interfere with the throttle pedal.

How is recall 12V-441 fixed?

The exisiting floor mat will be removed and a new floor mat will be installed with new adhesive and mechanical fasteners. The safety recall began on November 1, 2012. Owners may contact Utilimaster at 1-800-582-3454.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.