Recall 12V-395: 2011–2012 Roadtrek 21PC, 2010–2012 Roadtrek 21VC
ROADTREK MOTORHOMES INC. recall for equipment, reported to NHTSA on Aug 10, 2012, covering about 145 vehicles.
The problem
Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.
The risk
If the awning separates from the motor home, the user or people nearby may be injured.
The fix
Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. The safety recall began on August 21, 2012. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | ROADTREK MOTORHOMES INC. |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 12V395000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 12V-395?
Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.
How is recall 12V-395 fixed?
Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. The safety recall began on August 21, 2012. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.