Recall 12V-384: 2011–2012 Glaval Primetime, 2011–2012 Glaval Sport and 3 more
GLAVAL BUS DIVISION recall for structure, reported to NHTSA on Aug 3, 2012, covering about 90 vehicles.
The problem
Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
The fix
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Notes
Owners may also contact The National Highway Traffic SafetyAdministrations Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to WWW.SAFERCAR.GOV.
Recall details
| Manufacturer | GLAVAL BUS DIVISION |
|---|---|
| Component | Structure › Body › Roof and Pillars |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 12V384000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Glaval Primetime | 2011, 2012 | All years |
| Glaval Sport | 2011, 2012 | All years |
| Glaval Titan II | 2011, 2012 | All years |
| Glaval Universal | 2011, 2012 | All years |
| Glaval Bus Entourage | 2011, 2012 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 12V-384?
Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
How is recall 12V-384 fixed?
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.