Recall 12V-355: 2010–2012 Keystone Cougar

KEYSTONE RV COMPANY recall for equipment, reported to NHTSA on Jul 26, 2012, covering about 1,012 vehicles.

NHTSA number
12V-355
Report date
Jul 26, 2012
Vehicles affected
1,012
Owners notified
Sep 28, 2012

The problem

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

The risk

Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

The fix

Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

Notes

Keystone's recall campaign number is 12-178.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerKEYSTONE RV COMPANY
ComponentEquipment
Tires › Temporary/Emergency Spare Tire
Structure › Body › Bumpers
Recall started bythe manufacturer
NHTSA campaign number12V355000

Vehicles in this recall

VehicleModel years
Keystone Cougar2010, 2011, 2012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-355?

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

How is recall 12V-355 fixed?

Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.