Recall 12V-310: 2012 Zero X, 2012 Zero XU-LSM and 3 more

ZERO MOTORCYCLES INC. recall for electrical system, reported to NHTSA on Jul 2, 2012, covering about 254 vehicles.

NHTSA number
12V-310
Report date
Jul 2, 2012
Vehicles affected
254
Owners notified
Jul 31, 2012

The problem

Zero motorcycles, inc. (Zero) is recalling certain model year 2012 s, ds, x, xu, and xu-lsm motorcycles. Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the motorcycle inadvertently losing power.

The risk

Sudden loss of power can lead to a crash and potential injury or death to the rider.

The fix

Zero will notify owners, and dealers will repair the motorcycles free of charge. The safety recall began on july 31, 2012. Owners may contact zero motorcycles, inc. At 1-888-786-9376.

Notes

Customers may contact The National HighwayTraffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go toHTTP://WWW.SAFERCAR.GOV.

Recall details

ManufacturerZERO MOTORCYCLES INC.
ComponentElectrical System › 12v/24v/48v Battery
Recall started bythe manufacturer
NHTSA campaign number12V310000

Vehicles in this recall

VehicleModel years
Zero X2012All years
Zero XU-LSM2012All years
Zero Zero DS2012All years
Zero Zero S2012All years
Zero Zero XU2012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-310?

Zero motorcycles, inc. (Zero) is recalling certain model year 2012 s, ds, x, xu, and xu-lsm motorcycles. Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the motorcycle inadvertently losing power.

How is recall 12V-310 fixed?

Zero will notify owners, and dealers will repair the motorcycles free of charge. The safety recall began on july 31, 2012. Owners may contact zero motorcycles, inc. At 1-888-786-9376.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.