Recall 12V-299: 2012 Audi Q5

The problem

Volkswagen is recalling certain model year 2012 audi q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. Some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.

The risk

Should the sunroofâ’s glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.

The fix

Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on august 7, 2012. Owners may contact audi at 1-800-253-2834.

Notes

Volkswagenâ’s safety recall number is 60b2/l3.customers may also contact the national highway traffic safety administrationâ’s vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-299?

Volkswagen is recalling certain model year 2012 audi q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. Some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.

How is recall 12V-299 fixed?

Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on august 7, 2012. Owners may contact audi at 1-800-253-2834.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.