Recall 12V-297: 2010–2013 Thomas Built Buses Minotour, 2010–2013 Thomas Built Buses SAF-T-Liner C2 and 2 more

The problem

Daimler trucks north america (Dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (Smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

The risk

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

The fix

Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

Notes

Dtnaâ’s recall campaign number is fl-630.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-297?

Daimler trucks north america (Dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing inc. (Smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

How is recall 12V-297 fixed?

Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.