Recall 12V-268: 2011–2012 Starcraft Starlite

STARCRAFT BUS recall for structure, reported to NHTSA on Jun 8, 2012, covering about 61 vehicles.

NHTSA number
12V-268
Report date
Jun 8, 2012
Vehicles affected
61
Owners notified
Jun 11, 2012

The problem

Starcraft bus is recalling certain model year 2011 and 2012 starlite shuttle buses manufactured from april 1, 2011, through march 25, 2012, equipped with specialty manufacturing inc. (Smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

The risk

In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

The fix

Starcraft bus will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began during june 2012. Owners may contact starcraft bus at 1-800-347-7440 or smi at 1-800-951-7867.

Notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

ManufacturerSTARCRAFT BUS
ComponentStructure › Body › Roof and Pillars
Recall started bythe manufacturer
NHTSA campaign number12V268000

Vehicles in this recall

VehicleModel years
Starcraft Starlite2011, 2012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-268?

Starcraft bus is recalling certain model year 2011 and 2012 starlite shuttle buses manufactured from april 1, 2011, through march 25, 2012, equipped with specialty manufacturing inc. (Smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."

How is recall 12V-268 fixed?

Starcraft bus will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began during june 2012. Owners may contact starcraft bus at 1-800-347-7440 or smi at 1-800-951-7867.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.