Recall 12V-264: 2007–2009 Mercedes-Benz E350

MERCEDES-BENZ USA, LLC. recall for suspension, reported to NHTSA on Jun 12, 2012, covering about 3,613 vehicles.

NHTSA number
12V-264
Report date
Jun 12, 2012
Vehicles affected
3,613
Owners notified
Sep 7, 2012

The problem

Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

The risk

If this occurs, the driver may have reduced vehicle control, increasing the risk of a crash.

The fix

Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

Notes

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.safercar.gov.

Recall details

ManufacturerMERCEDES-BENZ USA, LLC.
ComponentSuspension › Rear
Recall started bythe manufacturer
NHTSA campaign number12V264000

Vehicles in this recall

VehicleModel years
Mercedes-Benz E3502007, 2008, 2009All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-264?

Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

How is recall 12V-264 fixed?

Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.