Recall 12V-205: 2009–2013 Volvo Bus 9700

The problem

Prevost car inc. (Prevost) is recalling certain model year 2009-2013 volvo 9700 motor coaches. On some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, â“bus emergency exits and window retention and release.â”

The risk

In the event of an emergency, passengers may be delayed in exiting the vehicle due to limited emergency windows, increasing the risk of personal injury.

The fix

Prevost will notify owners, and dealers will install an additional emergency exit window, free of charge. An interim notification will be completed by mid-july 2012. The safety recall began on september 27, 2012. Owners may contact prevost car inc. At 1-866-870-2046 or 1-418-883-2888.

Notes

The prevost recall campaign number is sr12-57.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.safercar.gov

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-205?

Prevost car inc. (Prevost) is recalling certain model year 2009-2013 volvo 9700 motor coaches. On some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, â“bus emergency exits and window retention and release.â”

How is recall 12V-205 fixed?

Prevost will notify owners, and dealers will install an additional emergency exit window, free of charge. An interim notification will be completed by mid-july 2012. The safety recall began on september 27, 2012. Owners may contact prevost car inc. At 1-866-870-2046 or 1-418-883-2888.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.