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Recall 12V-034: 2012 Ford Expedition, 2012 Lincoln Navigator

FORD MOTOR COMPANY recall for seats, reported to NHTSA on Feb 2, 2012, covering about 569 vehicles.

NHTSA number
12V-034
Report date
Feb 2, 2012
Vehicles affected
569
Owners notified
Feb 21, 2012

The problem

Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.

The risk

In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.

The fix

Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

Notes

Ford's recall campaign number is 12c22.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty: 1-800-424-9153); or go to http://www.safercar.gov.

Recall details

ManufacturerFORD MOTOR COMPANY
ComponentSeats › Mid/Rear Assembly
Recall started bythe manufacturer
NHTSA campaign number12V034000

Vehicles in this recall

VehicleModel years
Ford Expedition2012All years
Lincoln Navigator2012All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 12V-034?

Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.

How is recall 12V-034 fixed?

Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.