Recall 11V-397: 2009–2011 Altec Service Body

The problem

Altec is recalling certain model year 2009-2011 service utility body vehicles manufactured from may 2009 through may 2011. The compartment latch may fail in the secondary (Safety catch) position.

The risk

The compartment door on the utility service body could come open during transit if the primary latching position is not engaged. A person or object could then fall from the vehicle during operation, causing injury and/or property damage.

The fix

Altec will direct the customers to inspect the compartment door latches and replace any that do not hold in the secondary latching position. This service will be performed free of charge. The safety recall began on september 7, 2011. Owners may contact altec at 1-877-462-5832.

Notes

Altec's safety recall number is csn 546.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 11V-397?

Altec is recalling certain model year 2009-2011 service utility body vehicles manufactured from may 2009 through may 2011. The compartment latch may fail in the secondary (Safety catch) position.

How is recall 11V-397 fixed?

Altec will direct the customers to inspect the compartment door latches and replace any that do not hold in the secondary latching position. This service will be performed free of charge. The safety recall began on september 7, 2011. Owners may contact altec at 1-877-462-5832.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.