Recall 11V-374: 2009–2012 Mack MRU

The problem

Mack trucks is recalling certain model year 2009-2012 mru heavy trucks manufactured from november 26, 2008, through april 26, 2011. The bolts used to mount the steering gear were not tightened to specification. The bolts can loosen which over time may cause the steering gear to disconnect from its mounting bracket.

The risk

A complete loss of steering may occur increasing the risk of a vehicle crash.

The fix

Dealers will replace the bolts, which will be tightened to the correct specification. This service will be performed free of charge. The safety recall began on september 19, 2011. Owners may contact mack trucks at 1-800-866-1177.

Notes

Mack trucks recall campaign number is sc0356.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 11V-374?

Mack trucks is recalling certain model year 2009-2012 mru heavy trucks manufactured from november 26, 2008, through april 26, 2011. The bolts used to mount the steering gear were not tightened to specification. The bolts can loosen which over time may cause the steering gear to disconnect from its mounting bracket.

How is recall 11V-374 fixed?

Dealers will replace the bolts, which will be tightened to the correct specification. This service will be performed free of charge. The safety recall began on september 19, 2011. Owners may contact mack trucks at 1-800-866-1177.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.