Recall 11V-138: 2007 Triple E RV Empress, 2008 Triple E RV Topaz

TRIPLE E RECREATIONAL VEHICLES recall for equipment, reported to NHTSA on Mar 1, 2011, covering about 2 vehicles.

NHTSA number
11V-138
Report date
Mar 1, 2011
Vehicles affected
2
Owners notified
Feb 22, 2011

The problem

Triple e is recalling certain model year 2007 empress and model year 2008 topaz motor homes equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

The risk

The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

The fix

Triple e is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on february 28, 2011. Owners may contact norcold at 1-800-767-9101.

Notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

ManufacturerTRIPLE E RECREATIONAL VEHICLES
ComponentEquipment › Recreational Vehicle/Trailer
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number11V138000

Vehicles in this recall

VehicleModel years
Triple E RV Empress2007All years
Triple E RV Topaz2008All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 11V-138?

Triple e is recalling certain model year 2007 empress and model year 2008 topaz motor homes equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

How is recall 11V-138 fixed?

Triple e is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on february 28, 2011. Owners may contact norcold at 1-800-767-9101.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.