Recall 10V-642: 2010–2011 Freightliner Sprinter 2500, 2010–2011 Mercedes-Benz Sprinter 2500
MERCEDES-BENZ USA, LLC - DBA SPRINTER recall for equipment, reported to NHTSA on Dec 21, 2010, covering about 274 vehicles.
The problem
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
The risk
The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
The fix
Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Recall details
| Manufacturer | MERCEDES-BENZ USA, LLC - DBA SPRINTER |
|---|---|
| Component | Equipment |
| Recall started by | the manufacturer |
| NHTSA campaign number | 10V642000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 2500 | 2010, 2011 | All years |
| Mercedes-Benz Sprinter 2500 | 2010, 2011 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 10V-642?
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen.
How is recall 10V-642 fixed?
Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.