Recall 10V-505: 2002–2003 Crossroads ALL American, 2008–2011 Crossroads Hampton and 6 more
CROSSROADS RV recall for equipment, reported to NHTSA on Oct 15, 2010, covering about 1,399 vehicles.
The problem
Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
The risk
An overheated receiver could cause a fire.
The fix
Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Recall details
| Manufacturer | CROSSROADS RV |
|---|---|
| Component | Equipment |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 10V505000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Crossroads ALL American | 2002, 2003 | All years |
| Crossroads Hampton | 2008, 2009, 2010, 2011 | All years |
| Crossroads Kingston | 2008, 2009, 2010 | All years |
| Crossroads Paradise Pointe | 2002, 2003, 2004, 2005, 2006, 2007, 2008 | All years |
| Crossroads Seville | 2008, 2009, 2010, 2011 | All years |
| Crossroads Silverado | 2003, 2004, 2005, 2006 | All years |
| Crossroads Tranquility | 2009, 2010, 2011 | All years |
| Crossroads Zinger | 2010, 2011 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 10V-505?
Crossroads is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
How is recall 10V-505 fixed?
Crossroads is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. The safety recall began on january 28, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539 or crossroads at 888-226-7496.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.