Recall 10V-354: 2009 Ford Odyssey, 2009 Ford Odyssey LT and 4 more

The problem

Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. The wheelchair lifts contain defective software that controls the lift up function. If the lift switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping, and may travel past the floor level.

The risk

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

The fix

Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. Please see ricon's defect report 09e-061. Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation. The safety recall began on october 8, 2010. Owners may contact ricon customer service at 1-800-322-2884, or emailing at www.dmata@wabtec.com.

Notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 10V-354?

Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. The wheelchair lifts contain defective software that controls the lift up function. If the lift switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping, and may travel past the floor level.

How is recall 10V-354 fixed?

Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. Please see ricon's defect report 09e-061. Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation. The safety recall began on october 8, 2010. Owners may contact ricon customer service at 1-800-322-2884, or emailing at www.dmata@wabtec.com.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.