Recall 10V-207: 2009 Chevrolet 2500, 2008–2009 Ford E-150 and 2 more
MOBILITY WORKS recall for equipment adaptive/mobility, reported to NHTSA on May 10, 2010, covering about 74 vehicles.
The problem
Mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
The risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
The fix
Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. The safety recall began on august 20, 2010. Owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Recall details
| Manufacturer | MOBILITY WORKS |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 10V207000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet 2500 | 2009 | All years |
| Ford E-150 | 2008, 2009 | All years |
| Ford E-250 | 2008, 2009 | All years |
| Ford E-350 | 2008, 2009 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 10V-207?
Mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
How is recall 10V-207 fixed?
Mobility works will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. The safety recall began on august 20, 2010. Owners may contact ricon at 1-818-267-3000 or mobility works at 1-800-769-8267.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.