Recall 10V-173: 2008–2009 Sprinter Bus 3500
DAIMLER BUSES NORTH AMERICA, INC. recall for equipment adaptive/mobility, reported to NHTSA on Apr 27, 2010, covering about 17 vehicles.
The problem
Daimler bus north carolina (Dbnc) is recalling certain model year 2008 and 2009 sprinter bus transit buses manufactured between june and december 2009 fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
The risk
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
The fix
Dbnc is working with ricon and ricon will be performing the remedy for this campaign. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. The safety recall began on august 6, 2010. Owners may contact ricon at 1-818-267-3000 or dbnc at 1-905-403-7807.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Recall details
| Manufacturer | DAIMLER BUSES NORTH AMERICA, INC. |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 10V173000 |
Vehicles in this recall
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 10V-173?
Daimler bus north carolina (Dbnc) is recalling certain model year 2008 and 2009 sprinter bus transit buses manufactured between june and december 2009 fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
How is recall 10V-173 fixed?
Dbnc is working with ricon and ricon will be performing the remedy for this campaign. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a DVD-based training aid to promote proper lift operation at no cost. The safety recall began on august 6, 2010. Owners may contact ricon at 1-818-267-3000 or dbnc at 1-905-403-7807.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.