Recall 10V-124: 2010–2011 Heartland North Country, 2010–2011 Heartland Trail Runner

HEARTLAND RECREATIONAL VEHICLES, LLC recall for equipment, reported to NHTSA on Mar 30, 2010, covering about 1,354 vehicles.

NHTSA number
10V-124
Report date
Mar 30, 2010
Vehicles affected
1,354
Owners notified
May 14, 2010

The problem

Heartland has notified NHTSA of a noncompliance on certain model year 2010-2011 trail runner and north country travel trailers for failing to comply with the requirements of part 567, "certification." the federal identification label does not contain the correct gross axle weight rating (Gawr) information. The label states the gawr for each axle to be 5,200 lbs when the actual gawr is 5,080 lbs.

The risk

Towing a vehicle with the axles loaded beyond the specified weight rating may result in axle failure leading to poor vehicle handling and increasing the risk of a crash causing property damage or personal injury.

The fix

Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The recall began on may 14, 2010. Owners may contact heartland warranty/service department by email at parts@heartlandrvs.com, or by phone at 1-877-262-8032.

Notes

Heartland's recall no. 99-01-02.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Recall details

ManufacturerHEARTLAND RECREATIONAL VEHICLES, LLC
ComponentEquipment › Other › Labels
Recall started bythe manufacturer
NHTSA campaign number10V124000

Vehicles in this recall

VehicleModel years
Heartland North Country2010, 2011All years
Heartland Trail Runner2010, 2011All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 10V-124?

Heartland has notified NHTSA of a noncompliance on certain model year 2010-2011 trail runner and north country travel trailers for failing to comply with the requirements of part 567, "certification." the federal identification label does not contain the correct gross axle weight rating (Gawr) information. The label states the gawr for each axle to be 5,200 lbs when the actual gawr is 5,080 lbs.

How is recall 10V-124 fixed?

Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The recall began on may 14, 2010. Owners may contact heartland warranty/service department by email at parts@heartlandrvs.com, or by phone at 1-877-262-8032.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.