Recall 08V-387: 2004–2008 Sprinter 2500, 2004–2008 Sprinter 3500

DAIMLER BUSES NORTH CAROLINA recall for equipment adaptive/mobility, reported to NHTSA on Aug 6, 2008, covering about 465 vehicles.

NHTSA number
08V-387
Report date
Aug 6, 2008
Vehicles affected
465
Owners notified
Nov 21, 2008

The problem

Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.

The risk

A lift occupant can be injured should the lift begin to stow unintentionally.

The fix

Daimler buses is working with ricon to correct the wheelchair lifts (Please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

Notes

Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

ManufacturerDAIMLER BUSES NORTH CAROLINA
ComponentEquipment Adaptive/Mobility
Recall started bythe manufacturer
NHTSA campaign number08V387000

Vehicles in this recall

VehicleModel years
Sprinter 25002004, 2005, 2006, 2007, 2008All years
Sprinter 35002004, 2005, 2006, 2007, 2008All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 08V-387?

Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.

How is recall 08V-387 fixed?

Daimler buses is working with ricon to correct the wheelchair lifts (Please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.