Recall 07V-334: 2006–2008 Audi A6, 2007–2008 Audi Q7

The problem

On certain passenger and sport utility vehicles, the automatic rear lid includes an electric motor and clutch that work in conjunction with two gas struts to open and close the rear lid, including a manual close function. If one of the struts has a total loss of pressure, the resultant slow movement of the rear lid is interpreted by the software as an intended manual close and the motor clutch releases to close the rear lid immediately.

The risk

This can result in an unintended rapid closing of the rear lid with a risk of personal injury.

The fix

Dealers will install new software free of charge. The recall began on september 14, 2007. Owners may contact audi at 1-800-822-2834.

Notes

Volkswagen recall no. Jv.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (Tty 1-800-424-9153), or go to http://www.safercar.gov.

Recall details

Vehicles in this recall

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 07V-334?

On certain passenger and sport utility vehicles, the automatic rear lid includes an electric motor and clutch that work in conjunction with two gas struts to open and close the rear lid, including a manual close function. If one of the struts has a total loss of pressure, the resultant slow movement of the rear lid is interpreted by the software as an intended manual close and the motor clutch releases to close the rear lid immediately.

How is recall 07V-334 fixed?

Dealers will install new software free of charge. The recall began on september 14, 2007. Owners may contact audi at 1-800-822-2834.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.