Recall 04V-597: 1997–2005 Chevrolet Venture, 1997–2004 Oldsmobile Silhouette and 2 more
GENERAL MOTORS CORP. recall for latches/locks/linkages, reported to NHTSA on Dec 22, 2004, covering about 717,302 vehicles.
The problem
On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured.
The risk
If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result.
The fix
Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. Note: before the vehicle is serviced, GM advises owners to not use the interior door handle to open the door. The driver can open and close the door from switches at the driver's position or by using the remote key fob. The driver should tell passengers to use the switch located in front of the door to open or close it. The driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. The owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. The second phase mailing began on july 18, 2005. The recall began on may 31, 2005. Phase 2 began on july 18, 2005. Phase 3 (Final phase) began on august 24, 2005, to all remaining customers. Owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537.
Notes
Gm recall no. 04110.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).
Recall details
| Manufacturer | GENERAL MOTORS CORP. |
|---|---|
| Component | Latches/Locks/Linkages › Doors › Latch |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 04V597000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chevrolet Venture | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005 | All years |
| Oldsmobile Silhouette | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 | All years |
| Pontiac Montana | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005 | All years |
| Pontiac Trans Sport | 1997, 1998, 1999 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 04V-597?
On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured.
How is recall 04V-597 fixed?
Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. Note: before the vehicle is serviced, GM advises owners to not use the interior door handle to open the door. The driver can open and close the door from switches at the driver's position or by using the remote key fob. The driver should tell passengers to use the switch located in front of the door to open or close it. The driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. The owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. The second phase mailing began on july 18, 2005. The recall began on may 31, 2005. Phase 2 began on july 18, 2005. Phase 3 (Final phase) began on august 24, 2005, to all remaining customers. Owners should contact chevrolet at 1-800-630-2438; pontiac at 1-800-620-7668; or oldsmobile at 1-800-630-6537.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.