Recall 04V-430: 2001–2004 Diamond Coach C3500, 2000–2004 Diamond Coach E350 and 2 more
DIAMOND COACH CORPORATION recall for equipment adaptive/mobility, reported to NHTSA on Sep 3, 2004, covering about 292 vehicles.
The problem
On certain buses equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
The risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to the wheelchair occupant.
The fix
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1-908-231-1804 or diamond coach at 1-800-442-4645.
Notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).
Recall details
| Manufacturer | DIAMOND COACH CORPORATION |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | the manufacturer |
| NHTSA campaign number | 04V430000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Diamond Coach C3500 | 2001, 2002, 2003, 2004 | All years |
| Diamond Coach E350 | 2000, 2001, 2002, 2003, 2004 | All years |
| Diamond Coach E450 | 2000, 2001, 2002, 2003, 2004 | All years |
| Diamond Coach E550 | 2000, 2001, 2002, 2003, 2004 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 04V-430?
On certain buses equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
How is recall 04V-430 fixed?
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners should contact sure-lock at 1-908-231-1804 or diamond coach at 1-800-442-4645.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.